Usual Questions – Q&A’s

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Usual Questions – Q&A’s

We undertake freight transport throughout Crete, as we have developed one of the most comprehensive and excellent networks of co-operators for the provision of pan-Cretan coverage (Heraklion, Chania, Rethymno, Agios Nikolaos, Ierapetra, Sitia).

We are specialized in transportations to and from Crete. However, after about 50 years of presence in the sector of supply chain, we have developed an organized network of freight forwarders throughout Greece and abroad.

We undertake the transport of goods in all temperature conditions. More specifically, our experience extends to the following categories of goods:


  • Food & Beverages
  • Clothing & Footwear
  • Appliances
  • Electronics
  • Household goods
  • Industrial products
  • Cosmetics
  • Pharmaceuticals
  • Vegetables
  • Tobacco

Once you inform us on time, of course we also deliver your transfer to your door.

Of course, we also manage pay-on-deliveries, and we guarantee 100% the safe and immediate return of the amounts to the payee once they are collected.

The parameters we need to calculate the shipping cost of each project and shape the appropriate proposal-solution for you are as follows:

  • Type of merchandise
  • Specifications of temperature-controlled transport (exact temperature)
  • Type of packaging (box, pallet, sack, other)
  • Exact packaging dimensions (length x width x height) or cubic capacity
  • Weight per package
  • Loading address
  • Delivery address
  • Special details such as:

    • pickup or delivery on floor of building
    • need for package
    • if the load is ADR (dangerous)
    • accurate transport temperature

In order to receive prompt and valid information about the process of your trandfer, you can always contact our specialized Customer Service department. The contact details are as follows:

Tel. Contact: 210 4815598 ext. 209

Customer Service E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can be informed about our news and offers through:

    Polykratous 34, Ag. Ioannis Rentis, Zip code 18233, Tel .: (+30) 210 4815598, Email.: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Road R’ Industrial Area of Heraklion, Heraklion, Crete, Zip code 71601, Tel.: (+30) 2810 380111, Εmail.: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Irene & Filias 150, VIOPA Finikas Maladon, Heraklion Crete, Zip code 71500, Tel.: (+30) 2810 311750, Email.: This email address is being protected from spambots. You need JavaScript enabled to view it.

The National and International Carriage of Dangerous Goods is subject to the ADR Agreement. The classes of dangerous goods according to ADR are the following:

  • Class 1: Explosive substances and articles
  • Class 2: Gases, including compressed, liquefied, and dissolved under pressure gases and vapors
    • Flammable gases (e.g. butane, propane, acetylene)
    • Non-flammable and non-toxic, likely to cause asphyxiation (e.g. nitrogen, CO2) or oxidizers (e.g. oxygen)
    • Toxic (e.g. Chlorine, Phosgene)
  • Class 3: Flammable liquids
  • Class 4.1: Flammable solids, self-reactive substances, and solid desensitized explosives
  • Class 4.2: Substances liable to spontaneous combustion
  • Class 4.3: Substances which, in contact with water, emit flammable gases
  • Class 5.1: Oxidizing substances
  • Class 5.2: Organic peroxides
  • Class 6.1: Toxic substances
  • Class 6.2: Infectious substances
  • Class 7: Radioactive material
  • Class 8: Radioactive material
  • Class 9: Miscellaneous dangerous substances and articles

For more information visit the official website: "European Agreement concerning the International Carriage of Dangerous Goods by Road" on the United Nations Economic Commission for Europe website.

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